Privacy Policy

The Ex Packs website (hereinafter: “the Website”) is operated and managed by ExPacks (Express Arizot LDT) (hereinafter: “the Company”). The Website enables online purchases of packaging products, access to professional information, browsing catalogs, and joining our customer and business community.

At Express Packaging, we respect the privacy of our users. This Privacy Policy outlines what data is collected during your visit and use of the Website, how we use it, and your rights as a user.

By using the Website, you agree to this policy. If you do not agree, please refrain from using the Website.

Information Collection

During your use of the Website, we may collect personal and technical information, including:

Name, email address, phone number, shipping address
Order details, purchases, and invoices
IP address, browser type, geographic location, browsing patterns, and on-site actions

Use of Information

The information is used for the following purposes:

Processing and completing purchases
Improving user experience and personalizing content and recommendations
Sending updates, promotions, and marketing offers – only with user consent
Generating statistical analyses and improving services
Running targeted advertising and digital campaigns

Cookies and Tracking Technologies

The Website uses cookies for:

Proper operation of the Website
Personalizing user experience
Customized advertising
Generating reports and statistical analyses

You can manage or disable cookies via your browser settings.

External Tools

The Website uses third-party platforms, including:

Google Analytics
Google Ads
Meta Ads (Facebook/Instagram)

These tools are used for remarketing, behavioral analysis, and audience targeting – in accordance with the platforms’ policies and the permissions you have granted them.

Data Sharing

Your personal information will not be shared with third parties, except in the following cases:

You have given explicit consent
For Website operation (payment processing, shipping, hosting, etc.)
Legal requirement or order by an authorized authority
Non-identifiable data for statistical or advertising purposes

Marketing Communications

Marketing and promotional messages will be sent only after receiving your consent. You may unsubscribe at any time by clicking the unsubscribe link in emails or by contacting us directly.

Data Security

The Company takes reasonable and accepted measures to protect your data. However, absolute protection against unauthorized access cannot be guaranteed.

User Rights

In accordance with the Israeli Privacy Protection Law, you have the right to:

Review the information stored about you
Request correction or deletion of inaccurate details
Withdraw your consent to receive marketing communications

Data Retention

Personal data is retained for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Data may be deleted periodically or upon request, subject to legal and operational constraints.

International Data Transfers

Some data may be stored or processed on servers located outside of Israel. By using the Website, you consent to such international data transfers, in accordance with applicable laws.

Minors

The Website is not intended for use by individuals under the age of 18. If you are a minor, please refrain from using the Website or providing personal information.

Contact for Privacy Matters

For any privacy-related inquiries, please contact us at:
[email protected]